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Faq

At Desert Mirage Mobile Spa & Wellness, we bring luxury spa and wellness services directly to you in Palm Springs, Palm Desert, Indio, La Quinta, Rancho Mirage, and the entire Coachella Valley. Whether you’re booking a relaxing massage, rejuvenating facial, private yoga class, sound bath, or a full-service spa party, we make the process simple and stress-free.

Below you’ll find answers to our most common booking, payment, and service questions so you know exactly what to expect. Ready to book? Reserve your in-home or on-location spa experience today and let us take care of the rest.
Booking

To reserve your mobile spa service or spa party in the Greater Palm Springs area, a nonrefundable deposit is required at the time of booking.
• Individual services: Deposit equals 25% of the total service price.
• Spa parties & group bookings: $300 minimum spend applies to cover setup, staffing, and travel.
• Your date and time are confirmed once your deposit is received.
• Remaining balances are due the day of service, prior to the start of your treatment or activity.

We offer in-home and on-location wellness services including massage, facials, yoga, and sound baths throughout Palm Springs and the Coachella Valley.
We do our best to accommodate last-minute requests, but same-day booking is not guaranteed.
Booking in advance ensures we can match you with the right provider(s) and prepare your service or setup

We proudly serve Palm Springs, Palm Desert, Indio, La Quinta, Rancho Mirage, and surrounding Coachella Valley cities.
• No travel fee for appointments within 15 miles of Palm Springs, CA.
• For locations beyond 15 miles, a small travel fee may apply based on distance.
• Travel fees are calculated and confirmed at the time of booking.

Tips are never expected but always appreciated.
• Gratuity goes directly to your service provider(s).
• Not included in pricing unless specified for a special package or promotion.

We understand that plans can change.
• Cancellations or reschedules require at least 48 hours’ notice to avoid forfeiting your deposit.
• Cancellations made with less than 48 hours’ notice or no-shows will result in loss of deposit and may require full payment for rebooking.
• If Desert Mirage Mobile Spa & Wellness must cancel due to unforeseen circumstances, your deposit will be fully refunded or transferred to a new date.

 

Your safety and comfort are our top priority.
• Please notify us of any injuries, medical conditions, allergies, or sensitivities before your appointment.
• Services or activities may be modified or declined if they could pose a risk to your health.

Every appointment begins with a brief consultation to customize your experience.
• We discuss your goals, preferences, and any health considerations.
• This ensures your massage, facial, yoga session, or other service is tailored to your needs and comfort.

We bring everything needed to create your luxury mobile spa experience — all you need to provide is space and a calm atmosphere.
• Professional equipment (massage tables, treatment chairs, yoga mats, etc.)
• Fresh linens and towels
• High-quality products and tools
• Relaxing music and ambiance (optional)

Desert Mirage Mobile Spa & Wellness operates with the highest professional standards.
• Licensed Massage Therapist – California License #XXXXX
• Business License & Insured – Coachella Valley, CA
• Woman-Owned & Operated Local Business.

All clients are required to complete a General Consent & Intake Form prior to their session.
• Forms can be completed online during booking or in person before your appointment.
• Includes acknowledgment of policies, health questionnaire, and service consent.
• For spa parties, each guest must complete their own form before receiving services.